e-Ahli Privacy Statement
Privacy Policy
We respect the trust that you put in us by choosing to do business with us. In turn
we ensure the security and safety of the confidential information that is provided
by you. With this strong sense of responsibility we earnestly try to keep faith
in us by protecting your financial details we abide by some very firm Privacy Policies.
All the information that we seek from our customers is only to help provide them
with the best service possible and always try to keep the information that is entrusted
to us, confidential. We do not divulge your information to any unauthorized third
party to ensure that they do not gains access to your account and misuse it.
We are however obliged to reveal the necessary details of your account to the Government
or Judicial bodies, or any law enforcement entity under the requirements of any
applicable law binding on the Bank or any of its branches. Other than that we try
our best to safeguard your transaction and personal details by enforcing the following
policies:
- Only authorized employees have access to the sensitive
information, and these employees are specially trained to handle information of
this nature so that you can be assured of its confidentiality.
- Customer information is not divulged to any unknown
and unauthorized person or external organization. If we do, it is only after we
have clearly informed our customer in forms of disclosures and agreements and have
been issued the permission to do so by the customer. In case of any binding law
however, we are obliged to comply.
- The confidentiality of the customer’s private information
is not compromised by keeping a close control over the account access. We may however
provide offers from some companies but only in the event that the customers themselves
have expressed interest in their products or services. They however do not have
the permission to use or retain any customer information unless so specified by
the user.
- When other companies are hired for some support services,
we will ensure that they too abide by the privacy policies of the Bank and conduct
regular audits to make sure that they are following them.
- We will strive to constantly evaluate ourselves to
ensure that the Privacy Policies are never neglected and are given their due respect.
- We urge you to update all information provided by you
in case of any changes which will only help us serve you better in the long run.
Alerts and notification will make your online banking experience more beneficial
and efficient.
- Our pledge is to stand by and run our business within
the boundaries of our Privacy Policy in as many jurisdictions in which we conduct
our business and operate.
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